Website terms of use

Effective date: November 8, 2026

Ticinuum is pre-launch. No version of the Ticinuum software is available to anyone, in any deployment model, and nothing on this Site can be bought. Nothing here is an offer, a quotation, a price, or a statement that anything is available. We intend to offer two deployment models: Hybrid, in which we operate the control plane and you operate the Executors inside your own network, and On-Prem, in which you operate everything. Neither is available yet, and we cannot give a date for either. A multi-tenant hosted service is a direction, not an offer (§6.6). The agreement that would govern a hosted deployment is published in advance at Terms of Service, so you can read it before anything is offered; nothing can be ordered under it today.

What exists today is this website and an email waitlist. Joining the waitlist adds your address to a list. It does not create an account, grant access to software, reserve a place in a queue, or oblige us to admit you to anything later.

These terms govern your use of the website and nothing else. They are written to be read by an ordinary visitor, so they are deliberately plainer and shorter than a commercial contract.

What these terms cover
Territorial scope: the United States
Using the website
The waitlist form
Our content, our marks, and what you may do with them
Demos, roadmap, and forward-looking statements
Links and third-party services
No warranty
Limitation of liability
Your indemnity
Copyright complaints
Export control and sanctions
Privacy and cookies
Changes to the website and to these terms
General
How to reach us

1. What these terms cover

1.1 The parties

These Website Terms of Use (the “Terms”) are between Ticinuum Labs, LLC, a limited liability company organised under the laws of the State of Colorado, whose registered agent for service of process is on file with the Colorado Secretary of State (“Ticinuum”, “we”, “us”, “our”), and you, the person using the website (“you”).

1.2 What “the Site” means

“The Site” means the website at ticinuum.com and the copy of the same website we serve at ticinuum.dev, including every page, image, video, document, and form on them, and specifically the waitlist form described in §4. Our documentation site is a separate site.

The Site is a marketing and information property. It is not the Ticinuum product. There is no login on it, no customer account behind it, and no hosted environment reachable through it.

1.3 Acceptance

By using the Site you agree to these Terms. If you do not agree, stop using it: that is your only obligation, and there is nothing to cancel. Where the Site asks you to agree to terms before you submit something (as the waitlist form does), the agreement you give there is the operative one.

1.4 What governs what

These Terms cover your use of the Site. They do not cover any product, and they are not the document a customer signs.

If your question is about	The document is
Browsing the Site, its content, and its marks	These Terms
Joining the email waitlist, and what joining does and does not mean	Waitlist terms
What personal information we collect through the Site, and your rights over it	Privacy notice
Reporting a security vulnerability in the Site	§3.3 of these Terms
Any software, hosted service, or pre-release program	Its own written agreement. None is offered on the Site. The Terms of Service that would govern a hosted deployment are published in advance; nothing can be ordered under them today
What a Ticinuum deployment would process, once one is offered	A product privacy notice, to be published before any deployment is offered

Which wins. These Terms govern the Site only. If you have signed an agreement with us, or if you joined the waitlist and the Waitlist terms apply, that document controls its own subject matter, and these Terms yield to it wherever the two overlap. Nothing in these Terms enlarges, reduces, or varies a signed agreement.

These Terms keep governing the Site for everyone. If a waitlist subscriber later becomes a customer, the customer’s contract replaces the Waitlist terms for what that contract covers, but these Terms continue to govern use of the Site, before, during, and after any commercial relationship.

2. Territorial scope: the United States

Ticinuum will be offered to customers based in the United States only. That is a deliberate choice for launch, taken to keep regulatory and operational complexity bounded. It is not a statement about where the software can technically run. Expansion beyond the United States is intended but unscheduled.

A website is reachable from everywhere, and we know that. So, precisely:

We do not block access to the Site from outside the United States, and you are welcome to read it.
The offering is not directed to residents of the European Economic Area or the United Kingdom. We will not enrol a non-US entity in a paid or pre-release program at launch.
Nothing on the Site is an offer, solicitation, or invitation to treat in any jurisdiction where making one would require a registration, licence, or disclosure we do not hold.
If you submit an email address to the waitlist from outside the United States, we will handle it under §10 of our Privacy notice: the basis is your consent to receive the email you asked for, and you can withdraw it at any time.
If you access the Site from outside the United States, you are responsible for complying with your own local law.

§12 (export control and sanctions) applies regardless of any of this.

3. Using the website

3.1 What you may do

Read it, watch the videos, follow the links, print or save a page for your own reference, and share a link to it. You may quote from it in ordinary commentary, review, or reporting, with attribution. No permission is needed for any of that.

3.2 What you may not do

You may not:

Break into it, or try to. No unauthorised access to the Site, its servers, its accounts, or any system connected to it, and no attempt to defeat, probe, or bypass an authentication, rate-limiting, or access-control measure. (Read §3.3 before you conclude this bans security research. It does not.)
Attack its availability. No denial-of-service, flooding, or load intended to degrade the Site for others.
Interfere with it. No malware, no injection of code, no defacement, and no altering of what other visitors see.
Impersonate. Do not represent yourself as us, or as a Ticinuum employee, contractor, partner, or customer, and do not submit a form using someone else’s identity or an email address you are not entitled to use.
Harvest personal information, or crawl abusively. No automated collection of email addresses or other personal information from the Site, and no crawling or bulk downloading at a rate that degrades the Site for others. Crawlers that follow our robots.txt, including search-engine and AI crawlers, are welcome on the terms of that file.
Misuse the forms. Do not submit unlawful, infringing, harassing, or deliberately false content through any form on the Site, and do not use a form to send anything you were not invited to send (see §4.3).
Break the law with it. No use of the Site in violation of applicable law, or in a way that would cause us to violate it.

3.3 Good-faith security research is permitted

The Site and the waitlist form are open to good-faith security research. If you follow the rules in this section, we will not treat your research as a breach of these Terms or of the Waitlist terms, we will not bring or support legal action against you for it, we will not report you to law enforcement for it, and we consider it authorised access to the Site for the purposes of computer-misuse law. This section prevails over §3.2, and over §9 of the Waitlist terms, to the extent of any conflict.

The rules:

Act in good faith: to improve security, not to profit from a flaw or to harm anyone.
Take the minimum. Access only the data you need to show the issue, never data that belongs to someone else, and stop once you have shown it.
Do not degrade the Site for others. No denial-of-service, load, or stress testing, and no automated scanning at a rate that affects the Site. Do not flood the waitlist form, and do not use it to send email to any address but your own.
Leave people alone. Do not social-engineer or phish our people, customers, or partners, and do not attack physical facilities.
Report promptly to security@ticinuum.com, and give us a reasonable chance to fix the issue before you disclose it publicly.
Do not demand payment as a condition of disclosure. We do not run a paid bug bounty.

If you step outside these rules by accident, stop and tell us promptly at security@ticinuum.com; we will treat a prompt, honest report as good faith. If you are unsure whether a technique is covered, ask us first. This promise covers our own systems and our own claims only. It does not authorise testing of the third-party services we use (our hosting, analytics, captcha, and email providers), which have their own policies.

3.4 There are no accounts

The Site has no registration, no login, and no user account. If a page ever appears to offer one, it is not ours. Tell us at security@ticinuum.com.

3.5 If you break these rules

We may block your access to the Site, with or without notice. That is our practical remedy and, for most breaches, our only one, but it does not limit any other right we have at law.

4. The waitlist form

4.1 What it is

The form asks for one thing: your work email address. There is no name field, no company field, no job-title field, and no free-text box. Alongside the address, the waitlist service records which form on the page you used, your IP address, and your browser’s user-agent string (the last two for rate limiting and abuse prevention), and it keeps all of them on your record rather than using them and discarding them. Submitting starts a double opt-in: you receive one email with a confirmation link, and you are not on the list until you click it.

The form exists so that we can tell interested people when Ticinuum launches, and gauge how much interest there is. That is the whole of its purpose.

The Waitlist terms govern the list itself, and §4 of our Privacy notice describes the stored record field by field. This section is a summary; where it and either of those documents differ, they control.

4.2 What joining does not get you

No product access. No login, no account, no hosted environment, no software, no licence key, and no trial.
No promise of future access. Being on the list is not an offer, a contract for anything but email, a reservation, a queue position we are obliged to honour, or a commitment to admit you to any program. We choose whom we speak to, and we may never speak to you.
No confidentiality in either direction. We owe you no confidentiality obligation for anything you send us through the waitlist, and you owe us none for anything we send you in return. If we later need mutual confidentiality, for a real conversation about a pre-release program, we will put a written agreement in place first.
No priority, no pricing, and no rights of any kind in the product.

4.3 Do not send us anything confidential

The form is a marketing signup, not a secure channel, and because its only field is an email address (§4.1), the realistic way to send us something is to reply to one of our emails. Whichever route you use, do not send confidential business information, personal information about other people, credentials, source code, or anything subject to a legal or contractual restriction. If you do, we are not obliged to treat it as confidential, and we may delete it.

We send you email because you asked for it and then confirmed it (§4.1). We will not send marketing email to the list until every such message carries a working unsubscribe link and our postal address, and using that link will remove you from the list. You can also write to privacy@ticinuum.com at any time and ask to be removed; today we do that by hand rather than automatically, and the Waitlist terms (§6) say exactly what that involves. We do not sell, rent, or share the list for advertising, and we do not pass it to a data broker.

4.5 Feedback

If you volunteer feedback (a reply to one of our emails, an answer on a call, a suggestion in a conversation), you keep ownership of it, and you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable licence to use, modify, and build it into our products, without attribution, compensation, or any duty of confidentiality. The full wording is in §8 of the Waitlist terms, and that wording controls. We claim no rights in anything else you send us. This licence covers feedback only, not your company’s confidential information, which you should not be sending us in the first place (§4.3).

5. Our content, our marks, and what you may do with them

5.1 Ownership

The Site and everything on it that we created (text, layout, design, images, diagrams, videos, code samples, and documentation) is owned by Ticinuum Labs, LLC or its licensors and is protected by copyright and other intellectual-property law. Except for what §3.1 and §5.2 allow, all rights are reserved.

5.2 What you may do with it

You may view, download, and print Site content for your own reference, and you may quote reasonable extracts with attribution to Ticinuum and a link to the source page. Automated access by crawlers that follow our robots.txt is permitted on the terms of that file. You may not republish substantial portions of the Site, sell it, present it as your own, or remove a copyright or attribution notice from it.

5.3 Trademarks

“Ticinuum”, the Ticinuum name and logo, and our product and feature names are our trademarks. These Terms grant you no right to use them, other than to refer to us accurately in ordinary descriptive or comparative speech: you may say “we integrate with Ticinuum” if you do, but you may not use our marks in a way that suggests we endorse, sponsor, or supply you. Third-party names on the Site (GitHub, GitLab, Anthropic, Temporal, and others) belong to their owners and appear for identification only.

5.4 Nothing here licenses the software

These Terms grant you no rights in the Ticinuum software: not a copy, not a licence, and not a right to run, modify, or distribute it. Reading about the software, watching a video of it, or seeing a code sample confers nothing. Rights in the software can come only from a signed written agreement with us, and none is available to sign today.

The Ticinuum source code is not published under an open-source licence. Any code sample on the Site is illustrative and is provided for reference under §5.2, not as an open-source grant.

6. Demos, roadmap, and forward-looking statements

The Site carries screenshots, architecture descriptions, an illustrative run transcript, a roadmap, statements about what Ticinuum will do, and, in time, recorded demos. Read all of it as follows:

A demo is a demonstration, not a specification. Videos and screenshots are captured against development builds. What you see may be pre-release, may be configured differently from any deployment you would receive, and may change or be removed before launch. Where a panel is a reconstruction rather than a recording, it is labelled on its face as illustrative, and that label means exactly what it says: no such run was recorded to produce it.
Nothing on the Site is a representation that a capability exists, works, or is available to you. Where the Site separates what works today from what is on the roadmap, it does so to be candid, not to give a warranty. A capability described as working today is not a promise that it will be available to you, in any deployment model, or on any date.
Forward-looking statements are intentions, not commitments. Anything about future features, dates, pricing, availability, or performance reflects a current plan that may change without notice. Do not buy, budget, hire, or plan a migration in reliance on one. The roadmap page’s feed of recently deployed changes is a record of engineering activity, not a promise of what will ship.
Performance and outcome claims are illustrative. Any figure describing speed, cost, quality, or throughput reflects a particular setup and workload. Your results will differ.
No advice. Nothing on the Site is legal, security, compliance, tax, or other professional advice.
The multi-tenant hosted service is a direction, not an offer. Ticinuum intends, as a matter of product direction, to offer a multi-tenant hosted service in which Ticinuum operates both the control plane and the Executors. It is not offered, not available, and not sold today, and Ticinuum commits to no date for it. This statement describes intended direction only. It is not a commitment to deliver that service, to deliver it in any particular form, scope or capability, or to deliver it at any particular time; it creates no right, warranty, service level or entitlement; no fee payable under any Order Form is consideration for it; and no party may rely on its delivery, its timing or its form in any decision, procurement process, or plan. If Ticinuum offers that service, it will be offered under a separate instrument on the terms then stated, and this instrument confers no right to be offered it.

7. Links and third-party services

The Site links to other sites, such as our separate documentation site, a scheduling tool, and other companies’ pages. We link to other companies’ sites because they are useful, not because we vouch for them. We do not control, endorse, or take responsibility for third-party content, and your use of a linked site is governed by that site’s own terms and privacy policy, not ours. Follow a link and you have left the Site.

The Site is served from our own servers, hosted on Google Cloud in the United States. Beyond that, your browser contacts three outside services while you use it: every page loads Cloudflare Web Analytics, a cookieless measurement script; the waitlist form can show a Cloudflare Turnstile check, to tell people from bots; and the roadmap page fetches its live feed from Google Cloud Storage, where we keep it. Fonts are bundled with the Site rather than fetched from a font host. §3 of our Privacy notice says what each of those services receives, and if we add another, we update that section on the day it goes live.

8. No warranty

The Site is provided “as is” and “as available”, with no warranty of any kind. To the fullest extent permitted by law, we disclaim all warranties, express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty arising from course of dealing or usage of trade.

Specifically, and without narrowing that:

We do not promise the Site will be available. There is no uptime commitment for the Site and no service level of any kind.
We do not promise the Site is accurate, complete, or current. Product descriptions can go stale, and a pre-launch company’s plans change. We correct what we find, but we do not warrant that we have found everything.
We do not promise the Site is free of errors, viruses, or harmful components, though we would very much like to hear about it if it is not, at security@ticinuum.com.

Some jurisdictions do not allow the exclusion of certain warranties. Where that is so, this section applies to the fullest extent permitted, and nothing in it affects a right you have that cannot lawfully be excluded.

9. Limitation of liability

To the fullest extent permitted by law:

9.1 No indirect damages. Neither party is liable to the other for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, or business interruption, arising out of or relating to the Site, however caused and on any theory of liability, even if advised of the possibility.

9.2 Cap. Our total aggregate liability arising out of or relating to the Site and these Terms will not exceed US $100. You pay nothing to use the Site, and this cap reflects that.

9.3 We give no indemnity under these Terms. These Terms contain no indemnification obligation on Ticinuum’s part: no intellectual-property indemnity, no defence obligation, none. If an indemnity is ever owed to you, it will come from a signed agreement, subject to the cap stated in that agreement, and not from your use of a marketing website.

9.4 What the cap does not cover. §9.1 and §9.2 do not limit: (a) your obligations under §10; (b) either party’s liability for death or personal injury caused by its negligence; (c) either party’s fraud or fraudulent misrepresentation; (d) either party’s gross negligence or wilful misconduct; or (e) any liability that cannot lawfully be limited.

9.5 Basis of the bargain. The allocation of risk in §8 and §9 is a fundamental basis of these Terms, and it survives any failure of essential purpose of a limited remedy.

10. Your indemnity

You will defend, indemnify, and hold harmless Ticinuum Labs, LLC and its officers, directors, employees, and agents from and against any third-party claim, and any resulting loss, liability, damage, cost, and reasonable legal fees, arising out of (a) your breach of §3.2, (b) your misuse of the Site, (c) content you submit through a form on the Site, or (d) your violation of law or of a third party’s rights in connection with the Site.

This obligation is not subject to the cap in §9.2, and it runs one way by design: the Site is free, and a visitor who attacks it or submits unlawful content should carry that cost rather than us. We will notify you promptly of a claim, give you control of the defence (subject to our approval of any settlement that admits fault or imposes an obligation on us), and cooperate at your expense. Research conducted within §3.3 is not a breach of §3.2 and does not trigger this section.

11. Copyright complaints

We respect copyright and expect the same. If you believe material on the Site infringes a copyright you own or act for, write to legal@ticinuum.com and include:

your name and contact details;
the copyrighted work you say is infringed;
where on the Site the material is (a URL is ideal); and
a statement that you believe in good faith the use is not authorised by the copyright owner, its agent, or the law, and that the information in your notice is accurate.

We will look into it promptly, and we will remove or disable access to material we conclude, in good faith, is infringing. If we removed something of yours and you believe that was a mistake, write to the same address and tell us why.

The Site hosts no user-submitted content (nothing submitted through the waitlist form is published), so in practice this is a route for complaints about our own material.

12. Export control and sanctions

The Site, and any software or technical data ever made available through it, are subject to United States export-control and economic-sanctions law, including the Export Administration Regulations and the sanctions programs administered by the U.S. Treasury Department’s Office of Foreign Assets Control, and to comparable laws elsewhere.

You represent that you are not located in, ordinarily resident in, or organised under the laws of a country or region subject to comprehensive US sanctions, and that you are not a person with whom US persons are prohibited from dealing (including anyone on the Specially Designated Nationals and Blocked Persons List or an equivalent restricted-party list). You will not access or use the Site in violation of any such law.

This section applies regardless of the US-only commercial scope in §2, and it survives any change to that scope.

13. Privacy and cookies

What we collect through the Site, why, who receives it, and what rights you have over it are set out in our Privacy notice. In short:

We set no cookies. Not analytics, not advertising, not functional. There is no cookie banner because there is nothing to consent to.
Your browser’s local storage holds at most two settings, and only if you change them: your light or dark theme, and, on the roadmap page, whether the replay plays when you arrive. Neither is an identifier, and neither is sent anywhere.
Every page runs Cloudflare Web Analytics. Cloudflare states that it uses no cookies or local storage and does not fingerprint visitors. We see aggregate statistics only, and nothing in them is linked to your email address.
The Turnstile check on the waitlist form, where it appears, is run by Cloudflare under its own privacy terms.

If this section and the Privacy notice ever differ, the Privacy notice governs.

14. Changes to the website and to these terms

14.1 The Site. We may change, add, remove, or discontinue any part of the Site at any time without notice. It is a marketing site for a pre-launch product, and it will change often.

14.2 These Terms. We may update these Terms. The current version is always the one published at https://ticinuum.com/terms, and the “Last updated” date at the top shows when it last changed. Continuing to use the Site after a change means you accept the updated Terms. If a change materially affects people on the waitlist, we will tell them by email rather than relying on a silent republication.

14.3 No retroactive changes. We will not change these Terms retroactively to your detriment in respect of something that has already happened.

15. General

15.1 Governing law. These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15.2 Venue. Any dispute arising out of or relating to the Site or these Terms will be heard exclusively by the state and federal courts located in Denver, Colorado, and each party consents to the jurisdiction of those courts.

15.3 No agency. These Terms create no partnership, joint venture, agency, or employment relationship.

15.4 Assignment. You may not assign these Terms. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of substantially all our assets.

15.5 Severability. If a provision is held unenforceable, it is modified to the minimum extent necessary to make it enforceable, or severed if it cannot be, and the rest remains in force.

15.6 No waiver. A failure to enforce a provision is not a waiver of it.

15.7 Entire agreement for the Site. These Terms are the entire agreement between you and us about your use of the Site, and they supersede any prior understanding about the Site. They do not supersede a signed agreement or the Waitlist terms, each of which controls its own subject matter (§1.4).

15.8 Not for children. The Site is intended for adults acting in a business capacity. It is not directed to children, and we do not knowingly collect personal information from anyone under 18 through it. If you believe a child has submitted information to us, write to privacy@ticinuum.com and we will delete it.

15.9 Survival. §§5, 8, 9, 10, 11, 12, and 15 survive any end to your use of the Site.

15.10 Headings. Headings are for convenience and do not affect interpretation.

16. How to reach us

For	Write to
General enquiries	hello@ticinuum.com
Support	support@ticinuum.com
Privacy questions, requests about your information, and removal from the waitlist	privacy@ticinuum.com
Security vulnerabilities in the Site	security@ticinuum.com
Legal notice and copyright complaints	legal@ticinuum.com

Formal legal notice must go to legal@ticinuum.com; a message to hello@ is not notice. Service of process may be made on Ticinuum Labs, LLC’s registered agent, whose name and address are on file with the Colorado Secretary of State.